FAQs

Frequently Asked Questions (FAQs)

1. What is the delivery time for orders?
We aim to deliver your order within 7-9 days in the USA. Once your order is shipped, you will receive a tracking number to monitor its progress.

2. How can I track my order?
After your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

3. Do you offer international shipping?
Currently, we only offer shipping within the USA. We hope to expand our shipping options in the future!

4. What is your return policy?
If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. The items must be unused and in their original packaging. Please contact our customer support for assistance with your return.

5. Are your meal prep containers BPA-free?
Yes! All of our meal prep containers are made from BPA-free materials, ensuring that your meals are safe and healthy.

6. Can I cancel or change my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.

7. What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

8. How can I contact customer support?
You can reach our customer support team through the contact form on our website or by emailing us at [your email address]. We strive to respond to all inquiries within 24 hours.

9. Do you offer bulk purchase discounts?
Yes! If you're interested in bulk purchasing for events or organizations, please reach out to us for special pricing and arrangements.