Refund policy
At Savvy Savins, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully satisfied with your order, we’re here to help!
Returns:
- You have 30 days from the date of delivery to initiate a return for any unused and unopened items.
- To be eligible for a return, items must be in their original packaging and in the same condition that you received them.
- To start a return, please contact our customer support team through the contact form on our website or by emailing us at [your email address]. Please include your order number and a brief description of the reason for the return.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
- Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
Exchanges:
- If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement at no additional cost to you.
- For exchanges of items that are not damaged or defective, we recommend following the return process above and placing a new order for the desired item.
Exceptions:
- Some items, such as personalized or custom-made products, may not be eligible for return. Please check the product description for specific return information.
Contact Us:
If you have any questions or concerns regarding your return or refund, please don’t hesitate to contact us. We’re here to assist you!